I was hired at a RDC as a packer just under 90 days ago. Target works their employees to the bone with crazy high production quotas that just continue to escalate. I had been struggling to get to 100 percent weekly average. I was told during the interview that it’s a 90 day training period. After starting I was told we have to be at 100 percent by the fourth week (hmm they lied). I work my ass off to try and get the numbers and might hit 98 or 99 percent but that wasn’t good enough.
I used to like shopping at Target, but in the last 24 hours they’ve permanently lost me as a customer. I can’t believe they stiffed me over $22 for something that was their fault!!
The short version of the story is that I bought 5 storage boxes on sale at $5.44 each. I didn’t realize until later that night that they’d actually charged me $9.99 each for the boxes.
Called them immediately and was told it’d be no problem, just come to the store and they’ll sort it out – except they didn’t.
When I got to the store a couple weeks later, they said the item hadn’t been on sale, but rather a near identical item (different color of same thing) was on sale. The fact that the stack of boxes I bought were marked with the sale price was of no interest to them whatsoever.
I even tried calling the main customer service number off their site. Same result: no refund. Blah!
So I packed up about $100 worth of recently purchased Target stuff and brought it all back today. My final Target transaction!
I don’t get it – it’s not like there aren’t a hundred other stores selling similar stuff.
Read long version here: Target sucks – loses customer.
I was hired on to Target about 2 months before a new SuperTarget opened in Mesquite, TX on October 11, 2009. There’s a lot I wish to hit on but I’d be here all day so I’d instead like to give you a brief example of how Target deceived and lied to its’ employees and the community.
From the very beginning Target discourages any type of unionization among employees. Always report everything to your Team Leader or HR. Never form any type of union at all. Unions are evil. You will be represented by Human Resources. They go on to tell you of how supportive their management staff is and how they are there to help you.
I was there for Target’s grand opening speech where the Store Manager said that it would bring in over 300 jobs to the city. This of course was a bold lie. The following is something I can’t prove, but this is what happened. Draw your own conclusions.
I just recently went to Target and I bought a blender. I opened up the box, however, the blender was missing a part that was required to put it together. This means that this box was previously opened! I went to return it, however, Target wouldn’t let me return the item! I just told them to forget it. Now I am stuck with this blender and cannot get it together because it is missing an important part! Target sucks hard and the people that work there have no souls!
Made a wrong turn and went to Target instead of Walmart. While I was there I found an open product without any packaging. Okay… it was a Nerf toy, Nerf is awesome. It had a barcode sticker on it so I wanted to see how cheap it was so I had an employee scan it. She said it was $20, the same price as brand new.
HEY TARGET: IT’S ILLEGAL TO SELL OPEN, UNPACKED, AND USED ITEMS AS NEW!!!
I told the employee that. She didn’t care she said she’d “I’ll let them know up front.” Which she didn’t. She put the item down and went back to being useless. Target. Not only do they not care about their (mostly inept) employees, or their customers, they also don’t care about the law.
I needed something from the stupid store. I went there. They had it, 6 of the same item on a peg for $4. Rings up at $8. Do I care THAT much about $4? No. But if you have a product with a price, and it isn’t just one misplaced item…HONOR THE FUCKING PRICE. $4 is a small price to pay for good customer service, a concept that Target doesn’t get.
MY CHALLENGE TO YOU ALL:
If you find a price discrepancy, take a picture! Send it to the Department of Weights and Measures. Target is chock full of price issues and violations. It’s been a long time since I was a retail manager, but at the time the fine was $1000 per violation. If everyone makes an effort to take pictures and file complaints, we can hurt the stupid company that loves to screw over its customers and employees alike.
Get to work!!!
Let me first start by saying that this is the greatest web site ever conceived.
So here is my story of BS Target experience. I started working for the Garland Texas, Super Target in 2005 as a Backroom Team Member working the overnight shift. After 2 years I decided that I wanted to try dayside Produce out, it wasn’t a bad racket, I had 40 hours a week, benefits, certifications on backroom equipment, and a lot of respect among some, but not all of my former co-workers.
Get a load of this! I work for a target in st. louis for about 10 years. I had heard last week that a co-worker’s father passed away. i wanted to know when the wake and funeral was. So, I waited a week to ask since i hadn’t heard anything since they ALWAYS post the wake/funeral announcements. Today, I asked someone at work when my co-worker’s funeral was and they told me it was on 2 days ago. So i in turn asked why wasn’t it posted earlier. I was told that Target doesn’t post that stuff anymore because it’s not “brand”, or professional looking to post such stuff. Basically, it doesn’t look good for the store’s image.
I COULD NOT TELL YOU HOW ANGRY I WAS WHEN I HEARD THIS!!! The fucking powers-that-be think it looks bad? What the hell is that logic? The company used to care about people somewhat, now they don’t even matter because of corporate bullshit logic like that. THAT”S WHY I am so glad I’m leaving the company and getting a career going and dumping the shit hole of a company. If you ever consider working for the “bulls-eye”, think again!
– st. louis hater
Dear Target Customer service:
As a customer since 2001 I was astonished today when I decided to take you up on your shopping offer and save 10% when using my Target to make a purchase. I checked my account balance and found that my available credit had been reduced recently which given the current state of the economy is completely understandable as you are likely minimizing risk. Rather than $300 of available credit I expected you had reduced my available credit in the last few weeks to just $100. Again, understandable given these uncertain times. So I took some cash and my card with $100 of available credit according to your update just a few days ago and went to my favorite Target location here in Seal Beach to do some Christmas shopping in an effort to take advantage of the 10% offer YOU SENT TO ME in the mail recently.
When I arrived at check out after an hour and a half spent shopping at your establishment I was told by the very nice cashier that unfortunately the purchase had been declined. I reduced the level of my purchase to under $40 and was again told it would not go through. Unbelievable. How was this possible?