July 14, 2014 - ineedtoquit
Terrible price accuracy even after a year, and no scanning code of conduct
I work at Target Canada. I was GSA today, and a “Guest” (are we going to call them all lovers eventually?) was talking to me like I was a piece of dirt for informing him that we don’t subscribe to the Canadian scanning code of conduct, which would make any item scanned wrong under 10 dollars free. He seemed to think it was some sort of hard law (he used the word charter…I don’t think you know what that word means), when it’s a voluntary policy. Now he was a dickbutt asswipe, so I really didn’t care about that, but once he was gone I started thinking he did have a point.
We’ve been operating for a year. At the start, we had terrible price accuracy, as a cashier I would literally have at least 20 items scanned in incorrectly each day, and that’s just what the customers caught, not what slipped through. A year later, it’s no different, still terrible, and not only that but they added a new rule to the computers that makes most larger price adjustments require a supervisor approval, because head office said prices were sufficiently accurate now. Complete bullshit.
Now that, combined with the fact that we don’t subscribe to the scanning code of conduct, would understandably be a big problem for a lot of people, and shows a complete lack of care about price accuracy. Want to show you care, Target? Add the code of conduct, and see how quickly you shape up on price accuracy when there is such a penalty for being wrong.
The number of things that scanned in for non-sales prices honest to god must be a huge part of the faltering profits Target Canada has.