November 24, 2013 - Bebo101
My worst nightmare!
I started working for target on the 5th of November. This is my very first job. I really did not need a job but I needed the experience. I am studying to become a Registered Nurse and later a CRNA. My first day was great because I had 2 wonderful ladies training me. However, the other 2 are just plain HORRIBLE. They are rude and look at me like I don’t know a thing. The 2 wonderful women that trained me were impressed as how fast I learned everything because of the fact that I never in my life cashiered. Anyway, those two are just plain rude and evil. They talk about employees that work under them like they’re worthless and scum. I have only had 1 rude family that basically yelled at me for an expired coupon they took off the water they were purchasing. The man asked me don’t you guys put the bags in the cart. I replied, “No, but I can if you want me too.” He looked at his wife and then me as if I was his slave and he just plain hated me. Then when I put their stuff in their cart while they just stood there with their 3 kids yelling at me for an expired coupon. I don’t understand why people have to yell at you when they can just as well say it in an APPROPRIATE manner like civilized people. Well when that was sorted out, one of the ladies named P** came over and told me you have to say would you like to save 5%? As she said that I kept thinking to myself how many times do I have to keep on asking when clearly no one is interested. I have been asking every single person and I feel like I am basically harassing people with all of these dumb questions. Within this month I have achieved to get 4 Redcards and 6 others who at the time did not have a check with them but came by another day and signed up with another cashier. Then the other rude lady came upto me and said you have to ask for redcards don’t just stand there. What else do you want me to do. I wouldn’t like to be harassed for some dumb card that only saves you 5% while you can get better deals with other stores. Yesterday 2 of my coworkers and I were talking about how we have this deadline for the no. of cards we have to get in one day and for that day it was 15. We managed to get 18, the manager said that’s it and was furious. I would honestly like to see one of them try and convince people to get the card. When I was in training I was told to change the price if the customer said it was different, and I did but today S***** came upto me and said if it’s over $5 you have to ask me. I’m confused first you tell me that I have to change the price and now you say I have to ask you first. Then in the same day S***** came upto me when she saw 2 African American ladies with a child in my lane and said if they try to pay for a gift card with another gift card say no and then if they give you a problem tell me. Well when it was their turn she started paying with a Visa card. At the end of everything S***** came up and said she let you pay for it today with your gift card but next time we’re not going to do that. Then she looked at me all pissed. How on Earth was I supposed to know that was a gift card and that was what she meant when she said gift card. I was thinking of those other gift cards with the flowers, dogs, etc. The poor girl looked at me and said I’m so sorry for getting you in trouble and I just smiled and said oh, it’s ok it’s not your fault. They do not know how to train the cashiers at all. I asked P** one day to help me open up one of those DVDs with the locks on them and she said in a very rude manner that I should learn because Black Fridays around the corner. Well when she came to open it she embarrassed herself because she did not have a clue as to how to open it either and had someone else come and teach me. She was very rude about it and said if you want to keep your job then you better learn. She had me clean up around the register which I always did and still do. As for today I was sent home early because it was raining and things were slow. There is no way I want to work for Target after 90 days, and the only reason I am is to help out my family pay a couple of bills. Next time some one comes into Target for an interview, all I’m going to say is, run!
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Think of it this way - those 2 rude cashiers probably can't get a job anywhere else and they are stuck at target for their life. Maybe they interviewed all over the area and target was the only place who would give them a job..
Shame on target for allowing those two to be trainers. A trainer should point out things to a cashier in training in a positive manner.
As far as her saying to the guest - I let you use a gift card this time, but I won't let you again..what the hell does that mean? What is she - a mother talking to the child?
What she should have said to the guest was, I'm sorry we are unable to accept visa gift cards, or any other gift card as payment for a gift card here. Do you have another form of payment? If you would like, you can use your visa gift card at the ATM to get cash then come to the register to pay.
That way the gift card she is using, if fraudulent, will not be on target records, but on the ATM records. If it was a fraudulent visa gift card, it probably would not work in the ATM machine and the guest would have known that..
That would have prevented a bogus sale.
I agree with what you said, she was extremely rude and the situation could have been solved in a better way. That's what you get for shopping at Target where everyone's fake, thank god this is only part time and my career is going to be way better than this.
OK, So I do not work for Target and never have, but I came to this board as a pissed consumer who had $34 stolen from her by Target.com and needing a place to vent. I happened upon your post and it struck me as one I had to comment on, so even though I never planned to join this message board in the first place, here goes: As a kid I've worked in retail, but now I am a licensed nurse. I have been one for almost 10 years. If you cannot hack the rudeness and BS that comes with working in customer service, I implore you to SKIP NURSING AND AVOID IT LIKE THE PLAGUE. Nursing school is a lot like boot camp... how do I know this? Many of my colleagues started through an armed forces reserve program and have been through both - all reiterate time and again that boot camp was easier. Your instructors are relentless, and if you don't know the right answer and then some, you will be ridiculed and humiliated. When you DO know the right answer, you will be looked at like you don't know a thing. If you do not get above an 80% you will fail, and you will not get a second chance. If by chance you DO manage to graduate, you will have nursing supervisors, doctors, NPs, and PAs yelling at you on a fairly consistent basis, even when you aren't making mistakes. You will be expected to take the blame every time, it is nursing's role to be the scapegoat, and has for the past hundred years or so since the nursing profession's inception. Nursing itself is considered worthless and scum - it is just the profession. Customers are a dream compared to a nasty patient, whom you are really trying to HELP, (not ring up their order). Not only are you their slave, but you also have to do it with a scientific mind and a kind heart - even when they are screaming at you and calling you a name that would be indecent to post here, and you must do it with a smile on your face, even if your patient is punching it. You will have a quota of handling X patients AND their med pass, And their treatment requirements, AND their documentation, AND their families, AND the MD, his new orders, NO break, double shifts, working 12 hours because you couldn't fit everything in in 8 - I could type forever. In nursing, NOTHING ever makes any sense, but you are required to do it anyway. I document the same thing in 5 places... does that make any sense? AGAIN, I could type forever, but I think you get the gist. I always give the advice to anyone who mentions going to nursing school to drop out, pick another area to study, and run - don't walk - away. I have seen at least 3 new graduates a year in my estimation, work as a nurse for approximately 1 year then go back to working in a store or something of the like. I think that by saying your career will be much better than this in your last post, you are in WAY over your head, and don't know what a nursing career is really like. I have worked in so many different areas and know them well, what I am warning you of is across the entirety of the healthcare board. I happen to have done extremely well for myself in my career... in supervisory, lead and floor positions alike, and have always succeeded. Now, I am my own boss, make a 6 figure salary, and love what I do, but I am a very rare exception... this does NOT mean I don't still get pissed off when someone steals $34 from me!!!!