February 10, 2014 - Ex0637
Being coached SUCKS BIG TIME!!! I had to be coached so many different times on so many different things, it was so annoying. I was coached on red cards, taking too long to clean the restroom, keeping guest service and food avenue clean.
Now the red cards I guess I understand being coached on that, but the other things, I was annoyed with those. Taking too long to clean the restroom that gets cleaned once an hour and is used by 60+ people in that hour sounds a tad bit ridiculous to me. There would be feces on the floor, blood on the wall and urine on the toilet seats. Who can just clean that in 3 minutes? That right there depending on how many stalls are messed takes about 11 minutes. I bleached the appropriate spots and did the cleaning thoroughly. It seemed like a really pressing matter, I mean there was FECES ON THE FLOOR!!! After I had finished, I was pulled aside by a GSTL into one of the offices and was asked why it took so long to finish the women’s restroom. I explained and she proceeded with a 5 minute speech about the importance of getting back to the check lanes so the sales floor doesn’t have to be called for back up. I’m dragging this out but all I could really say was there was FECES ON THE FLOOR!!! Why was that enough of an excuse for me taking extra time to clean the restroom? Then a guest complained that the restroom smelled like bleach and I had to be coached again. I was furious!