April 30, 2014 - shellzbellz
2 weeks of work for 2 months of frustration!
I applied for a customer service position with target, once I got the job I was told during orientation I was actually in the grocery department, It didn’t really bother me because I knew I could possibly work my way to a different position. What I wasn’t told was I was actually the “grocery specialist” and that came with a lot of hours and responsibilities., 28 aisles all to myself. First off, I wasn’t trained or even shown how to use equipment, I was thrown with another employee and told to “shadow” them which I found was to be very annoying to the other employee. I was never given a team member number required to use the scanning gun, or to log into the computer when I needed to make labels, or even to punch in or out of work. I used correction forums. I was constantly pestered to use the walkie talkies in my defence nobody ever acknowledge my questions for help over it. Since I wasn’t trained whatsoever I was making “pull” lists for the back which would never be pulled so I took it upon myself to make the pulls and push them out, this got me in deep trouble. I was also timed on my team leaders iPhone for how long it took me to wipe down and clean the cooler doors and shelves. I had pallets upon pallets to unload by myself sweating my ass off under a time limit. I found the clothing department employees to have such a slack desirable job. Often there were “super zones” which meant tidy up the aisles with a partner and pull all the product to the front and put the old product to the front. I was always stuck to 28 aisles by myself with half hour time limit. This take was done within minutes for some departments. I wasn’t allowed to talk to the ONE friend I made there, yet other employees seemed cliquey and had friendships on the clock. My team lead asked me to come with him that’s when he sat me down and asked why I couldn’t get task’s done fast enough, I explained I had a foot injury years back and I’m trying my best ( I was no slower than the older more out of shape employees, I’m a speedy 21 year old) he explained how that’s an issue for him and that there was no other position available. When I got home there were ads all over for Target work. I was lied to. When I received my paycheck it was missing over 8 hours of my work. I made a time to come in an discuss the issue which took a week, I was told my check would be mailed to me on the 11th it wasn’t. The 25th came around and I called payroll they told me my check was in store since the 11th.. They didn’t even call to tell me it’s waiting for me, I went into target to get my check when I was then told the person in charge of the checks went home and to come back tomorrow before 5 I explained I can’t come in until after 5 they told me to call in the a.m. and ask for it to be put out for me. I call today to tell them I’m coming to get it at 4pm they tell me nobody will be here to give it to me. I tell my sister who works at target in HR she calls them and insures me any LOD can give it to me. I’ve never experience so much hassle with a company.