August 30, 2015 - Workingmom
Not enough hours
I’ve been at Target for 10 months (in hardlines), and I work my tail off when I’m there. Much more than the college-age kids who spend most of their time socializing or staring at their phone. But despite this, I don’t feel valued at all probably because I don’t push Redcards. Consequently, I only get 4-5 hours/week. So I’ve submitted my 2 week notice. I don’t necessarily dislike working there, but with so few hours it’s totally pointless to stay.
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Yup, Target doesn't care about TMs unless they're pulling in Redcards left and right. They don't recognize hard work.
Here is the way Target sees TMs:
TM: A
- shows up on time
- polite
- engages guests
- fast on the checklane
- comes in if called in on busy days
- doesn't get Redcards
Target: this TM isn't doing their job. Coach them on Redcard conversion
TM: B
- shows up late
- never asks "CIHYFS"
- rude
- never comes in when needed
- slow at the checklane bc they're constantly on their phone or talking to the TM at the register next to them
- gets several Redcards a shift
Target: this TM is fantastic! Let's see if they want to be a GSTL!!!