November 20, 2014 - L.kitty17
Seasonal Employee Training Rant
I just started a seasonal position in hardlines (I think. They said hardlines but all my training has been in softlines.) I overheard one of my other team members say they minimized the training for seasonal employees, but my training almost seems nonexistent. The only decent training I had was on registrars, and the other trainers just hand me stuff to reshop for them. The day after my first day they had me work a full shift without a trainer, but I was so confused and I honestly didn’t know what I was doing. My other team members always seem annoyed when I ask for help. This is my first job too.
I just finished my training and I have no clue what I’m doing. I’ve been working around 8 hours daily with almost no breaks. I’m working full time and I’ve already been yelled at for hitting compliance. I didn’t even know what that was. No one told me to take a break or that they would cover for me. Yesterday I just kind of told them I was taking it with no answer. Then I was dragged away from that for the god-awful huddle that lasted 15 minutes. Then after huddle I got in trouble for not responding to a pull when I was on break.
My Team Leaders, and other Team Members like to not answer their walkie’s. I was never really given a tour of the store so when a guest needs help I just ask where things are over the walkie and hope someone answers. (Because usually my PDA doesn’t work.) They have no problem asking me to answer calls though. Which I can’t do. Because no trained me on that. I was a volunteer for a tiny little museum in a small town that had almost no money, and I still received an in depth orientation, and was welcomed by the friendliest people I’ve ever worked with. I don’t know what Target’s excuse for my training is. At least the guests in my area are polite enough and usually forgive me when I give them the “Sorry, I’m New.” excuse.I was really excited to get hired, but now I’m in my third week and I’m just so emotionally drained. I went to bed the other night and literally cried because I didn’t want to go to work. I was eager to work hard and get hired on after seasonal, but now I just want to get the season over with.