August 18, 2013 - Chris. 349
I Unvibed a “Guest” today
I was going on break or maybe lunch, satisfied that I wouldn’t have to deal with a wall of “guests” for at least a good fifteen minutes or a half hour. A guest approached me right when I turned off my walkie and asks “Does Target have a Jewelry area?” My first reaction was to think to myself, “Of course we do you idiot.” I refrained from lashing out, realizing that this elderly customer had not come to Target in a long while and was most likely unaware that we no longer have anyone stationed at the Jewelry station. I informed her that if she needed help she’d have to ask for it. She than asked if they’d replace her watch battery, I informed her that unless she bought the watch at Target she’s out of luck. This is a terrible policy, why penalize people even employees for not buying the watch at Target? You’d still be getting their business, even if it’s just changing the battery. The women amazed at the service she wouldn’t be getting went on her way. I hope she bought less than she initially planned.