Target Sucks - We Hate Target and We Know We're Not Alone.

September 20, 2016 - takemethere

GROUP 392/DISTRICT 311

What is the point of posting NOW HIRING signs if Target has little no hours to give team members? What is the point of getting a job that pays $10 per hour if team members get little or no hours at all? What is the point of making a shitty Starbucks schedule with no mid shifts so that we can get our breaks. We are entitled to our breaks. Why do certain STL’s spend little or no time in the store while other etls “cover up” for them. They need to punch a time clock. Why does Target make us suffer so with limited cooling in the stores? It is so hot in many areas of the store throughout the entire day and it is aggravating. How can we do our job if we cannot even get a my device or even a walkie or a pda? Any one else see that CVS Pharmacy is not a good fit inside Target stores–so many customers transferring their prescriptions elsewhere plus rude pharmacists and long wait times? Why is executive leadership so horrible, unfair and over paid? What is the purpose of having an integrity hotline to call when nothing gets resolved in their stores hence bad overall team morale and continued high employee turnover at all levels?  So much retaliation. Some of these new interns come in with shiity attitudes thinking that working any area at Target is a desk job and all they should do is give out orders  when they cant even as much as pick up a piece of paper off the floor or even clean a bathroom for our guests. I have learned how two faced, sneaky and dishonest our stl is  even when he comes up to us and smile in our faces but what is even worse is that the soulless  leaders on duty does and follow everything he says as if they are puppets as they continually break down the “goal structure” or ‘Vision” of Target and its team members. So much stress and pressure in these stores now if these red and khaki folks were led to the edge of  Hell from our district/group most of them would jump in because they are already feeling the burn.

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Employee Experience

Comments

  • viciousdave says:

    That's odd. It's always cold in my store. The frozen food section creates most of the cold. But yes it is true that leaders are complete newbies. All they do is shout and yell and say we need backup at the lanes now! They tell you where to go, what to do, go faster we have a lot today. Yeah and yet you only give like 16 to 20 hours now. Where the hell is full time at? Plus that I have always hated the new law that you must work 8 and a half hours now for a full 8 hours as the half hour is unpaid because it's a lunch break. Back before 2004, we got paid even during our lunch break half hour. Now it's oh gotta punch out than punch in. Stupid new law. Gotta work longer to get that pay. Leaders do nothing but yell and at the end of there shift look at some papers and where to put some stuff and sign some stuff for more things or whatever. We do the actual work.

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  • takemethere says:

    WE wish it was cold in our stores. So hot and uncomfortable, I have no clue about a new law that you must work 8.5 hours....../ Sometimes we do not get breaks or get our last breaks because there is no one to cover or not enough people scheduled. I am just waiting to see how it is all going to play out with this Bull's eye company. First the breach then the 7 billion loss in Canada then this restroom nonsense where else will Target go wrong. I was at the National Sales Meeting and the vibe there is non existent in the actual stores. I have so much to tell

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    • Silverfox says:

      More like Canada wouldn't take their shit. They were finally managing to get the hang of it and finally got people grudgingly warm up to them but too little too late. Of course them being impatient jerks didn't help maters much either. They didn't want to wait 10 years like walmart did to turn a profit.

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  • MrSharkNasty says:

    Dave for the last time there are not laws regarding breaks at a Federal Level. Any laws are at the state level and the majority of the states do no require anyone to get a break unless they are a minor. This is the laws for the state of Wisconsin breaks [ https://dwd.wisconsin.gov/er/labor_standards_bureau/breaks_and_meals.htm ] next time you reference laws regarding breaks please clairfy what state you live and post a link to the law! Here is a link for the federal standard of breaks [ https://www.dol.gov/general/topic/workhours/breaks ] it clearly states "Federal law does not require lunch or coffee breaks"

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    • viciousdave says:

      Well that sucks. Break system is way better in Minnesota. It is up on the wall of every single break room of every job place in Minnesota of any business. In my Target in Minnesota I work at, it has on the wall Minnesota workers rights of breaks. 4 hours one 15 minute break, 6 hours two 15 minute breaks, 8 hours two 15 minute breaks and a half hour unpaid break. These are current Minnesota labor law break standards.

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  • takemethere says:

    Flashback: Copy and pasted from Gawker .com: Jeff Jones, Target's Chief Marketing Officer, sent an impassioned message titled "The Truth Hurts" to all of Target's employees, and then published the message in full on LinkedIn. In it, he cites Target's recent data breach and the departure of its CEO as reasons for a "difficult" past five months. But those things are minor compared to a single post on Gawker.com:

    You'd think that these two incidents alone would create enough pain to last a brand a lifetime but one of the most challenging things that has happened, in my opinion, have been reports, some attributed to unnamed team members, that paint a picture of a culture that is in crisis. When a recent post on a well-known blog called me out by name, it only felt right that I should respond.

    In reading this account of life at Target, I've gone through a range of emotions – first anger, then wondering why any team member would say what they said. And while it was difficult for me to read this account for many reasons, the reality is that our team members speaking with honesty is a gift. Because much of what they are saying is true. While we would have preferred to have a conversation like this with the team member directly, speaking openly and honestly, and challenging norms is exactly what we need to be doing today and every day going forward.

    To quote French novelist Emile Zola, "If you shut up truth and bury it under the ground, it will but grow, and gather to itself such explosive power that the day it bursts through it will blow up everything in its way."
    We should note that Jeff Jones was singled out by the employee who wrote us as the only member of Target's executive team who shouldn't be fired.

    We certainly applaud the commitment of EVP Jeff Jones and the rest of the Target management team to transparency. And we are here to help them on their quest for truth. As to Jeff Jones' dismay that a Target employee would not share their concerns internally: perhaps their reluctance is due to the fact that complaining internally is traditionally seen as a good reason to fire employees, as Target store managers have told us. As to Jeff Jones' befuddlement as to why a Target employee would complain about Target in the first place: perhaps it is due to the fact that Target is a stringently anti-labor corporation which pumps out a steady stream of insulting propaganda to convince its low-paid workers not to organize to better their own conditions.

    But that is just a guess on our part.

    Of course, we want to offer Jeff Jones something more than our pet theories about what is wrong with Target. Something more concrete. Something like... this email from a veteran current Target employee, about management problems at the store level. We received it last week. Please consider this our gift to the Target Crusade for Truth. (Bolding ours.)

    The issues I have witnessed, and been a part of at a store level are nearly reprehensible. First and foremost, management at a store level is a complete joke. The pyramid of management goes Store Team Leader (STL-1), Executive Team Leaders (ETL's- 3-7), Senior Team Leaders (3-8), and Team Leads (6-14). In order to move anywhere past an ETL position, which is basically an assistant store manager, you have to have a four year degree, regardless of how good you are, or the leadership qualities you display on a daily basis. I have witnessed fantastic Senior Team Leaders stall in their position for years, in one case ten years, because he didn't have a four year degree and I would have followed that guy anywhere. He can't advance, has topped out on pay raises, and can't afford to leave because he supports his wife and three children.

    ETL's are basically brand new college graduates. I've never seen an ETL [over] the age of 28. They are fresh from college and they don't know anything about the company, the culture, or how to properly run a store, area, or even use the computer systems. They have to be taught by regular team members. STL's and ETL's are only allowed to stay at one store for 18 months before they are shipped to another store and this can have drastic effects on team members and management as a whole. Team members have to rework everything for a new boss every 18 months because they change processes, sometimes going against the SOP and it is extremely frustrating...

    Also retaliation is considered the norm among management when it comes to team member complaints. I have only ever seen one team member take the proper steps to make a complaint about sexual harassment by a female ETL not get fired or quit within 6 months. He complained to the store leader, nothing happened and the behavior continued to get worse. He called Target's hotline and two days later he was in the office being told if he needed up finding new employment they would be happy to help. His hours were cut and he suddenly started getting written up for things no one ever get written up for. 8 months [passed], he refused to quit, new management came in and it stopped, but his file has so many red flags he is considered a problem team member and has been told he will not be promoted based on his file due to these incidents.

    The original email about Target HQ is spot on. Recently raises were given out, and no one got above three percent. I was told all evaluations were sent back to stores with a requirement that all evaluations needed to be down graded one grade regardless of performance because Target couldn't pay for the pay increases. It is impossible to get the max pay raise and I've never heard of anyone getting it, regardless of performance.

    As for Target believing it is still 1996, its true. They still accept checks without using an ACH program to check to see if the check is even good. There register system as it stands today is at least 15 years old. More bad checks go through our store than I thought humanly possible in this day and age. The firm is late to the party in nearly every insistence when it comes to technology, and security. It didn't surprise me at all to hear about the theft of data at Target due to the age of the system.

    There are so many things that can be said about Target, and I didn't even touch on 80 percent of the problems. I have been looking for a way out for over a year, but in my area there is much else I can do. Even as a college grad, I got my degree while working at Target, its nearly impossible to promote because they are always hiring managers outside of the store. You don't ever see store managers, or any level of management really, get promoted by working their way up the ladder. That is a huge issue for me, and one that should be addressed.

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    • Silverfox says:

      I wonder if being stuck in 1996 is what led to their SAP demise in Canada. It's a completely new system that Tarshit execs most likely get the hang of, and ultimately defeated them. *notes the empty shelves*
      So maybe Target is deciding to stick with what works instead of upgradng to a system that the Ceo pushed out before the kinks were worked out.

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