July 13, 2012 - ToldYaBoy
Fired for Following Directions!
Who would have thought they’d fire you for doing exactly what they want? That’s what happened to me. I’m the kind of employee who always tries to do the best I can. I was never late or absent, not even once, in fact I was often early, too early to go in, and I got along well with everyone. If I finished something, I moved on to the next task, I didn’t take the time to yap or have a conversation with a friend. I tried to do what they want, or what they “claimed” to want, unload and accurately stock merchandise, but in reality, that’s not what they want. They don’t give two shits about accuracy, and the proof is all over the store. Hundreds of items in the wrong spot, purposely put there by employees too scared to take that extra 2 seconds and look at the tag to find the proper location. Why? Because that extra 2 seconds could cost them their job, like it did me. Speed is a true requirement, we all came in at 4 AM to unload the truck, and no matter how many boxes are on it, a certain portion of the store (about 75%) MUST be done by 8 AM (opening time). A truck with 1600 boxes was ALWAYS 75% finished between 7:45-8:00. But here’s the thing, so was a truck of 2600, or a truck of 3000. How is that possible? It’s possible because once it gets to about 7:30, it no longer matters where items go. They go where they fit, how they fit, even if that means destroying them to get more to fit. I was not slow by any means, but the fact was I wasn’t as fast as some of the others. Why? Simple. I did the job the bosses asked, properly. I didn’t throw items on the shelf anywhere they would fit, I actually put them where they belonged. I removed the grey “out of stock” dots when required. If I had a question about something, I asked someone, I’d never just throw something in the wrong spot or backstock it. When I rotated dairy, I did it properly, I didn’t just rotate the first item and ignore the others to make it look rotated like the other folks did. Apparently, that’s not what they’re looking for at Target, at least not the one I worked at. They’re looking for the guy who can stock the fastest, they really don’t care where the items go or if they get damaged getting there. And if you think that’s bad, wait till you hear this! There’s a reason the back rooms say “Team Members Only”. Not because they give two shits about customers getting hurt going back there, its because they don’t want customers to see how poorly they handle the items! Items are unloaded from the truck in horrible ways. They are thrown incredible distances and broken glass, smashed televisions, crushed cans, broken/leaking food items, etc are a daily site. As long as the items doesn’t physically look broken (a bashed up microwave box is still a good item in their eyes) they’re stocked on the shelf with the belief that, if they doesn’t work they will be returned by the customer. No, I’m not making it up, I’ve actually heard them say this, numerous times! Once boxes are stocked onto dolly’s in the backroom, they are then “bowled” to their proper location in the aisle. Well, that’s what they call it, but that’s inaccurate. Nobody actually “bowls” them, as in bowling, but rather everyone THROWS them. This leads to another large amount of items being damaged. Damage bins are all over the store during these morning hours, and they’re always full to the top by 8 AM. Of course, they MUST be off the sales floor by 8 AM (opening time), I cant imagine why! This is what speed gets you, and this is what Target REALLY wants. But here’s the funny part. At the 8:00 “Huddle” the bosses always start complaining about people not properly stacking the merchandise, removing the grey dots, and there’s too many items being damaged! All the stuff I, and only I, made sure to properly handle, AND THEY FIRE ME FOR SPEED! If you actually try to do the job the way they say to, they will fire you. If you plan on working in their Logistics Flow team, regardless of what the bosses say, you best not give two shits about anything but speed, or you wont last long.