March 26, 2014 - pinkzinnia
In the past week or so we were told to accept expired coupons, change prices on items if guests say it was lower then it rang up – up to 20.00 and all in all do anything to make the guest happy. Bend over anyway possible to please them.
Sales are down, redcards are down and they don’t have a good marketing team.
Do they really think that all that bending over is going to bring in more redcards? Management is stupid..all it’s going to do is let the people who enjoy ripping the store off, rip it off even more.
The only way they are going to start getting redcards is to do some WOW tv, radio, Internet commercials and offer something special, something new.. Doesn’t corporate get that? Stupid.. Just stupid..