i still havent been trained to work guest service despite working as a “checkout advocate” (eye roll) for a year. they keep training people for guest service on their first or second day, though! the GSTL will give me the keys/leave me in charge to go on their lunch and i dont even know how to do guest service. one of my GSTLs said like 6 months ago that she thinks i would be good for it and ive been asking periodically to be trained there but it still hasnt happened.
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