March 24, 2023 - Slytherclaw
Worst delivery service since adding 3rd party delivery
Target uses a 3rd party delivery service called “Capstone” in my area for most of my orders now and I’ve had NOTHING but problems with them delivering my stuff. Constant lies about not having access to my building, cockroaches in the boxes a few times, missing items if I order more than one of the same item in some, “cancelled” without any explanation after being “out for delivery” on 2 most recent occasions. Customer service is BS since most of the time, they DON’T know what they’re doing or what you’re trying to tell them. Complaining only gets corporate BS copy and pasted script “promising to do better” or “will pass concerns to…”, yadda yadda yadda.