March 4, 2014 - takemethere
RED CARD HELL ALL OVER AGAIN
So Target was warned two months in advance that there might be a possible breach into their point of sales systems but they simply brushed the warnings aside and now this breach is currently estimated to cost them over 400 million dollars. I wonder if the company will ever bounce back from this traumatic experience. So many law suits! They have since downsized in cutting back positions both worldwide and in the U.S. Local stores. Stores have until September to get to head count so etl’s and team leaders whose positions will no longer be relevant will have until September to get new jobs or perhaps transfer to another store in a different available position. NO severance pay is given to such. Through out our district, people are leaving the company regardless, STL’s included. In a lot of stores executive team leads will have 2 positions and in rare cases 3. The work load is phucking unbelievable and the morale and service scores is constantly going downhill as stores struggle to keep team members. Their new AE scoring system is hellbent on keeping our raises to a minimum if any at all. It is predictable that lots more will leave or quit target now and before 3rd quarter kicks in. These new interns will not like what they see when they come to some of these stores. Attendance issues has plagued this company for years in most of its stores and I do not believe that that culture will change until Target learns to be fair and build trust in its stores. You can thank senior management for that. For the most part we do not have the right etl’s in place cause they do not care and most of them are lazy. IT is not fair when ETL HR fires a team member for attendance issues only to save another team member for the same or worse attendance issues simply because he gets red cards. After 110 million people had their information stolen from credit and debit card information to personal pin numbers, names, emails, phone numbers and physical addresses TARGET IS AT IT AGAIN: GUEST ARE ALREADY UNCOMFORTABLE SHOPPING AT OUR STORES SINCE THE BREACH BUT ONCE AGAIN THE COMPANY IS GOING AGAINST POLICY AND PRESSURING CASHIERS TO ASK EVERY GUEST TO APPLY FOR THE RED CARD AS OPPOSED TO ONLY ASKING WHEN PROMPTED. IT IS SAD. SOME GUESTS GET ANGRY. SOME WILL SHUT YOU DOWN BEFORE YOU CAN EVEN ASK THEM ABOUT THE RED CARD. SOME GUESTS WHO ALREADY HAVE A RED CARD REFUSE TO USE IT AND I DO NOT BLAME THEM. EVEN THOUGH TARGET SAYS THAT THE ISSUE IS FIXED REGISTERS ARE STILL SHUTTING DOWN AND REBOOTING AND PIN PAD ISSUES ARE STILL CONSTANT. IT IS AS IF SOME KIND OF VIRUS HAS BEEN LEFT BEHIND IN THEIR POINT OF SALES SYSTEMS. IT WAS NOT MY FAULT BUT I SOME HOW FELT SOMEWHAT RESPONSIBLE WHEN THIS GUEST CAME BY OUR STORE AND TOLD ME THAT HE OPENED A RED CARD ACCOUNT WITH ME. HIS ACCOUNT WAS COMPROMISED AS A RESULT OF THE BREACH. IT IS RED CARD HELL ALL OVER AGAIN.