April 2, 2014 - TeamWolf
The System is Broken
Good morning fellow disgruntled,
Life is good, I found this site. Now onto the “beef”.
I have worked at this anxiety-inducing mind-fuck known as Target for two years, and most of it has been a horrible experience. Yes, I do take responsibility for remaining in this environment, but I liken it to holding my hand over the flame of a candle to see how long I can endure the flesh-sizzling pain. It has been a test. But now, I have finally seen the light at the end of the pitch black tunnel, and the time for me to leave has arrived.
But the reason for this post is not for my own personal story, it is about the completely inefficient inventory system. I find it mind-boggling that a company that sweats the smallest details, also refuses to address the massive holes in their computer system. This applies mostly to the backroom, and caf pulls in particular, as items recently back-stocked are always deemed necessary by the computer to pull and return to the floor. Of course, this becomes an endless cycle of pulling, pushing, back-stocking, rinse, repeat. Handling the same items 6 times a day causes frustration in even the most unflappable employee, and eventually leads to the mindset of “fuck it”. It is impossible to not develop this attitude, because if you care about doing a good job then the flaws only beat you down each day.
I have brought this inefficiency to the attention of every TL, ETL, and even the STL, but they all respond in the same way. Blank look, maybe a “hmm”, but my concerns are ignored. They take my comments as if I am complaining about the work I have to do, when in reality I am bringing an important issue to them that will HELP the store in the long run. You would think these bonus-earners would love to find a way to bank more hours, but they all blame one department or the other and every answer is some bullshit that they have quickly fished out of the deepest parts of their collective asses.
So what do I do in response? Well, what I have been doing for several months now is what I refer to as becoming “the torch”. I burn entire batches, sometimes even including the whole caf pull for a particular hour. When I began my job, this practice was stressed as grounds for immediate dismissal, however it doesn’t seem to hold the weight it once did. At first I did this to see if I could draw attention to the issue, basically daring management to fire me, but have I heard anything about it? Have I received a “coaching”? Hell no I haven’t. It makes me think that the ETLs in our store don’t actually look at their own numbers. A simple report would expose me, and it makes me wonder what they actually do. Anything?
This is just the tip of the iceberg for my ranting. There is so much wrong with target that I could go on for days, as I am sure most of us could. I thank you all for listening. Now I’m going to go burn something.