On March 4, 2012 I purchased a broadband usb modem (OvationMC760) the Radio Shack Kiosk in the Target store located at 8999 Balboa Blvd, Northridge, CA, 91325.
I first purchased a $20 plan and went through those bytes in a few days, so I purchased a $50 plan, hoping the speed would be better, but unfortunately it was not. I called customer service and they tried to re-set my modem but it did not increase my download speeds from 0.16 Mbs, so I decided to return the modem.
I went to the same Target and the customer service representative at the kiosk, Jesse, told me he could not refund my money because he only had $100 in his register and could not operate with less than that. He told me he would have to mail me a check.
THIS IS NOT ACCEPTABLE.
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