January 29, 2015 - LSandeul
Stressed and Tired PA
I really need to vent or I’m going to go insane. I’ve worked for Target for a little over 3 years. I started out in a seasonal salesfloor position and have slowly been taking on more responsibility over the years. I became a team trainer, learned the ropes at guest service(showed up to work with an injured foot and could only stand, so I learned), worked for a bit in electronics without being officially cross trained, and eventually made my way to the PFresh team. I was forced into the department so they could fire a girl that was working over there. No one ever told me that specifically, but I’m not dumb. It’s easier to hire a new TM for the salfesfloor an move one of the hardest workers in the store to a struggling department. The old perishable assistant at my store really sucked. He never got anything done, and the tasks that did get done were always half-assed. I practically was doing his job for him. He quit last summer, and it was only natural that I take over the department. Our market team is small. It was only myself and another guy in the department, but I figured out a way to make things work. Within the first month of taking over Pfresh/Market, we saw sales increase and our our department scores sky rocketed. I was really zealous about the fresh start. I reorganized and cleaned our work center from top to bottom, total overhaul. I won’t take complete credit. The other guy, my right hand man, was such a big support and helped me out so much. I don’t think there is a way to thank him enough. Things were on track and looking good anyway. It was an exciting time to be working at Target.
After almost 7 months of being the PA, I am completely burnt out. I can totally sympathize with the old PA. I’m working 40hr weeks 5:45am-2:30pm.My team has grown from 2 people two five and 1 cross trained member. We saw an increase in hours for a while and had an opener(me unless it’s my Wednesday off), a mid, and a closer. Our shifts overlapped, so there was never one person left to do everything on their own.All our department tasks were getting done, and it wasn’t me doing the blunt of the work. Sadly, those good times game to an end.
Our hours now suck. Almost all of my good team members have left for better paying jobs. The people who replaced them are druggies(I’m pretty sure.) The one guy has mental issues and can’t take directions at all. He thinks that I’m out to sabotage him whenever I give him a task. Honestly, I don’t even know how he passed the interview process. He’s not Target brand at all. I don’t even think Wal-Mart would take him. It’s not fun anymore. It’s only me working until 2:30 now. I spend a good part of my day trying to clean up the mess that was left from closing, on top of dealing with culling old food, cooler/freezer/dry pulls, cleaning tasks, date audits, department price cuts, flexing product to fill outs, and zoning pfresh. That’s not even half of what I deal with on a daily basis.
Three days a week I receive food shipments. The morning LOD calls flow team over to help me and then leaves. That team doesn’t understand that I am the authority in market and does whatever the hell they want. They don’t rotate the product. Food gets put on the wrong racks, and they over stock terrible. It’s not like they have to backstock (i’m backroom trained too. Taught myself and got help from a friend because no one could take the time to certify me), so what does it matter? I’ve labeled the shelves with capacity numbers but that doesn’t stop flow from wedging the yogurt to the top of the shelf. That blocks air flow and can negatively affect our store if Steritec shows up for a sanitation/food safety visit. I’ve lost my voice on more than one occasion from barking out orders. I literally feel like I’m baby sitting. I’m not getting paid extra. Heck, I’m not getting paid enough for the work I do.
Besides dealing with all that crap, I work with the vendors, and fill out reports for them. I fill milk! You’ve never truly lived until you’ve been in the dairy cooler for almost two hours. I try to get reshop done for market if i can find the time. I’m also still expected to respond to backup calls for the front lanes and respond to guest service calls for the salesfloor. Most mornings I’m the only one who responds to anything. When I don’t, no one does. The LOD’s start to get pissy, and I stop what I’m doing to help out. I always want to laugh when the LOD asks me why my department isn’t “up and ready by 9am.” I’m ready by 10:15 on a good day. It doesn’t help that I’m expected to be at huddle at 8:05 and get stuck doing 4×4 zoning for smart huddle. I get back to my department by 8:30 if i’m lucky. The only break that I get during the day is my 46 minute lunch. 15 minute breaks? Ain’t nobody got time for that!
I’m afraid that the glory days are over. This routine is killing me. I get so fed up when TL’s come to me with a list of things to do, like I don’t already know what needs to be done. The thing that really bothers me is they don’t communicate with me about the Pfresh morning walk. They write things down in the notes that I’ve already done or that are in the process of being done. Never have I received a “nice job” or “looks good” on the notes. I always take my job very seriously and hold myself to high standards. It just really makes me feel and look incompetent when I think I’ve made my area as perfect as it can get. I like to set myself up for success but in this environment, I feel like I’m really struggling.
I’m mentally and physically exhausted to the point where I feel like I can’t even live my life. I come home from work and can’t even move. I can’t even think about going out to have a good time with family or friends. Spending a little fun money is out of the question because there is nothing fun about the wages I’m making. I just dread going to work. The first thing I do every morning is contemplate whether I should call off or not. I know I can’t because it just creates more work for me when I return. Market falls apart when I’m not there. I think about quitting everyday. I can’t even smile when I’m there anymore. It’s hard to even force a smile and pretend that I’m in a good mood. I’ve set myself on fire to keep Target warm, and now I’m paying the price. The only thing that keeps me going is knowing that I’ve only got a few months left till I’m leaving to teach abroad. I’m finally getting out of that hell hole to put my degree to some good use.