March 10, 2014 - DestroyTarget
I Have a Question…
Will The LODs, or whoever, know whether you got a Redcard or not by checking your status on their computers? For example: After the cash register’s computer says the application for the debit/credit card is complete and that the card will be mailed to the customer within seven to ten days, is a message automatically sent to the office saying you got one? I’m asking this because I have not sold one in so long, that I’m willing to lie that I sold a few so my LODS and GSTAs will stop demanding I sell one. I am horrible at selling them, so my conversion score is often red. So far, I lied twice and they believed me, but I just want to make sure before I lie again.
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Don't lie about it, it DOES show up in the system when someone sells a REDcard. They can pull it up and see if you sold one and how many. I know you must be sick of hearing this but ASK EVERY GUEST. Explain the (fake) benefits. Most people are gullible and want to save that 5%.
^ don't know about your customers but when I worked at Tarshit and had to help out cashiers I stopped asking quickly because most guests could do the math and realize 5% WAS SHIT.. I got laughed at not once, not twice BUT THREE TIMES by guests when they heard 5%. Its so shitty than dumbass guests who probably couldn't put gas in their car were math wizards when it came to getting out of a dollar. Even a couple times id override and accept a coupon that was just expired just to piss them off
Yeah the "benefits" are absolute bullshit. 5% saving with 20% interest.
Yes they will know.... I get alerts as soon as a team member gets a red card. It tells you who and everything. We have a list posted every week of the weekly red cards by name and ytd. They even track service plans and attachments.
keepthevibealive..? Lol. What are you, a GSTL? ETL? STL? Missing Link?