May 1, 2015 - tinytunes
GSA – Front End Venting
First and foremost, to all Guests and Team Members, I’m sorry for sounding like a broken record about Red Cards. I doubt I’m alone in hating how much it’s being pushed, and pressured. I know that’s now how you want to interact with the guests, nor how most guests would want to be interacted with.
There is a lot of pressure on the Front End, if it is your work station of choice. Upper management is very heavy-handed regarding hearing you talk about Red Cards, keeping busy at all times, and not talking to each other. Even if it is regarding work, it is perceived as socializing.
The Front End is frequently heavily under-staffed, and typically one of the first stations any free bodies are pulled to do other things for. Service Desk no longer works until closing. Carts, restrooms, and all breaks/lunches for food service is covered by the Front End. There is rarely a cart attendant unless it’s a holiday.
If you’re interested in the position of GSA, it’s the same rate of pay as the food service.