December 30, 2014 - ErikaA
FUCK THIS SHIT
So I was hired as a seasonal cashier at Target for the holidays. I had time off school and figured I could use the extra money. They made it sound like working there would be fine and dandy and you had a good chance of being kept after the season ended. Fucking liars. They don’t train you!! Just stick you on a register in training mode and hand you a little book along with fake checks and cards to train yourself. And, naturally, because you’re on a register the “guests” ask you if you’re open. Like, hello?! Is my light on?! Then NO IM NOT. Then you get thrown on a register and hope for the best. Now some people are pretty damn understanding when you’re new and trying to figure out what you’re doing. I apologized about a billion times in my first week or so because nobody teaches you how to process WIC checks, when you request change it takes FOREVER for the GSTL/LOD to bring you your change 99% of the time, and no one bothers to train you at all its more like: here you go good luck and blink your light if you need me. Blink the light and they STILL take forever to get to you. A “guest” asks for a manager but the operator won’t call a manager for you, they call whoever the hell they can get to help you.
The LODs, at least the ones at the Target I worked at, would all stand around and do ABSOLUTELY NOTHING their entire shift. If you catch them when they’re walking around the lanes and asked for help, they usually said they’re on break and say to find another GSTL/LOD to help you. Good luck with that; calling for someone to bring you change, get a price check, ask if there were any more of some item someone wanted, or for any other kind of help usually left you waiting for forever and the person leaving before then- unless they really wanted the item or had to wait for change. I ended up resorting to giving change in coins more than once because they lazy asses couldn’t bring me some fucking dollar bills or they wouldn’t give you $20 bills and some idiot broke a $100 on a 2 dollar purchase.
Breaks: These idiots cannot schedule breaks to save their damn lives. They scheduled them far too close together when I worked an 8 hour shift. My lunch was half an hour after my first break and then I still had three hours or so after my third break. Or they would give you a four hour and forty-five minute shift in order to avoid paying you a full shift and to avoid having to give you a lunch.
Scheduling issues: They pay no attention to your availability or days you need off. I only said I can’t work Sunday mornings. What do they do? Schedule me on a Sunday morning. I swap shifts with someone and do the paper required and get it approved. They don’t change it in the computer so I and the co-worker I switched with had difficulty clocking in that day and the LOD either forgot or wasn’t told that we swapped so she assumed I failed to show up for my shift. When I went to request a day off on my eHR I couldn’t do it for some god-forsaken reason, so i had to tell someone in HR in person and the ONLY reason I got that day off was because she was making the schedule when I walked in so she took me off for the day I asked for. After she had originally scheduled me to work a NINE hour shift on the day I needed off. I was supposed to be working part-time. The amount of hours they scheduled me were considered full-time according to Target. My first week or so there, I wasn’t scheduled to work full shifts until I was fully trained. Yet, every day I went in to work that week, they asked me to work a full shift anyway. I was often maxed out on hours by the end of the week and they barely gave me my day off. If I had more than one day off a week, they called me to come in anyway so I only ended up with the one day. I put in that I couldn’t work for about three days in a row. They scheduled me for two of the three days anyway and called and asked if I could work the third day anyway, which was my day off. They got extremely annoyed when I said I couldn’t, even though they knew that already. I was told if I didn’t work those days, I would have to “tap out.” At that point I really didn’t care and said I could not work those days. My last day of work was scheduled for the day AFTER payday. The hell if I was going to work for ONE day, have taxes take half my $70 paycheck and go in two weeks later to pick up a paycheck that wouldn’t even pay for a t-shirt from that store after taxes.
They also had a tendency to have too many cashiers working at one time so that there were not enough registers for all the cashiers. They would send the extras to other parts of the store to work and have one or two do go-backs and hangers; yet somehow, I still had guests complain that they could not find someone to ask where something was.
REDCARDS: Fuck the damn redcards. They over-push the stupid things, most people get annoyed when you ask them about it anyway, and it’s actually really pointless because 5% isn’t usually that much. Most of the redcards people applied for on my line were never approved right away. When the LODs felt my card numbers weren’t high enough, I got lectured AND asked if I even wanted to be there. I was told they wanted to keep all their seasonal workers at the end, but it depended on the workers’ numbers. I get my card numbers get up and they STILL didn’t keep me.
Guests: “Because the word customer is too impersonal.” Gag me. While some of them are really nice and understanding, others are total pains in the ass/are complete assholes. I always had a bunch of people ask if I was open. I seriously got to the point that I would look up and see if my light was on when they asked that. Or when I closed my lane to go on break or because I was almost off, people would come up anyway or bitch that you weren’t open and insist that you ring them up anyway. Some actually promise to be quick and then take FOREVER and its just like I’m late for my break and my LOD is going to rip me a new one for clocking out for my lunch late. People leave stuff all over the place instead of giving it to you to go back. Where some literally hand you a bunch of crap and say “I’m not getting this”, leaving the go back bin at your register overflowing so you’re tripping over stuff for the rest of the shift. The holidays are so busy that no one has time to pick up the go backs and take them to guest services, so I got to the point I would do go backs right when I got back from my break before even getting on a register that way the cashiers wouldn’t be tripping over the stuff. Of course there’s the wonderful people who ask for price checks on a bunch of items and won’t decide on any of their items until they know the price of every single one. Or they tell you to void a bunch of things once they see the total is more money than they expected or because the computer won’t accept a coupon. The extreme couponers hand over a stack of coupons and then proceed to complain when you can’t accept one or it doesn’t apply to an item or for a billion other reasons that needn’t be mentioned because then this already long post will never end. And, its seriously annoying for people to wait until AFTER the transaction has gone through to ask for a gift receipt. People who can’t put those divider things on the conveyor belt and then don’t tell you: that’s not mine or they wait until after I’ve scanned a bunch of items that aren’t theirs to say so need to get a brain. And those who pay WIC checks need to divide their transactions, know whats WICable and whats not, and PRESENT THE CHECK BEFORE I SCAN THE FUCKING ITEMS SO I DONT HAVE TO START ALL OVER AGAIN.
Well, that’s my rant. I think that’s a bit long, sorry! Target pissed me off way too much for this to be short.
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Guests walk into target looking to fight.
It's like they know they can get away with it, and want to capitalize on the shred of power they can have over someone in their life.
If a pretzel from FOOD AVE ruins your day, you have some serious issues going on.