July 27, 2013 - hashketchum
I work at Target #1431 in Falls Church, VA. I’ve been there for 3 years this August, and at this point, I’ve been here longer than every ETL. When I first started, the job was actually ok. Most of the ETLs had been with the store since it opened a decade or so ago. They knew what they were doing. You still hated them because they had that stupid arrogance about them, being ETLs and all, but they didn’t treat you like shit and we got work done. Over the past 3 years, one by one or two by two, they’ve all gone. Some of the spots have been replaced more than once. I don’t like a single one of the ETLs who are there now. The men are barely catching on to how the business works, and while the women are gorgeous, that’s about all they bring to the table. Sometimes I wonder what kind of shady things they had to do to get their job…
Anyways, since I arrived at 1431 in 2010, I’ve seen at least 25 different ETLs. I know there are a few more, but I can’t remember their names. The store was run better back then. There was a certain loyalty between the ETLs and employees, and when they went to other stores or left the company, the employees walked. I hate it now. I understand that ETLs are given certain freedoms regarding what they provide at their store. If that’s the case, all this management turnover can’t be good for business right? Customers (not guests) come expecting a consistent service. Employees expect to be treated well. All of our old ETLs are gone, morale is low, and I know our numbers have dipped quite a bit (but I could care less about that).
I’m wondering, is ETL turnover like that everywhere?