July 19, 2013 - recklesswhispers
“Don’t talk to your guests, it’s going to lower your score”
So hello there fellow target haters! I know I haven’t posted in a while, but I have dealt with the biggest load of fuckery this past week. As anyone who has ever gotten the pleasure to have me as a cashier or a friend or just have met me or talked to me in general knows, I am a very friendly person and I enjoy engaging in conversation. So of course, I am going to talk to my guests and make sure that they enjoy their experience and come back. Well apparently, that’s frowned upon at Target! Yes, that’s right, I got told by my trollface manager that I shouldn’t talk to my guests because it will lower my score! As if I give a fuck about my score being lowered. To me, talking to the guest and making sure that they have a nice experience and like me and make sure they come back is more important, BUT NOT TO TARGET! OH NO, THEY WANT YOU IN AND THEN OUT RIGHT AWAY. This actually made me furious so of course, i did the mature thing, I TALK TO MY GUESTS MORE!
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Want to switch Targets? I'm required to make small talk with guests, but rarely do.
Call me a cynic, but guests at my Target have just made me lose faith in humanity. I have this inner monologue every time a guests walks up and I just seem to pick out their flaws. Most of the things I think of will probably get me fired.
Some of the "guests" are worth being at least pleasent too. I haven't had too many experiences where I enjoyed talking to a "guest". Most of the time elderly people are the most receptive to small talk, but try on a younger person and they'll stare at you like your some sort deformed monster.
At my store, the ETL's always encouraged (read: angrily demanded) us to "engage" the "guest" even if they clearly wanted to be left alone. I usually didn't comply, as most of the guests were about as pleasant as an abused rottweiler, and why would I want to go out of my way to talk to an angry, nasty a-hole?