February 5, 2018 - Pyro
I don’t get how it can be this bad.
I have been working at my store going on 6 years now and I have never seen the management as terrible as it is now. We have a brand new STL that was promoted up and wants to make a good impression. It’s making our lives hell.
The store looks like shite.
Nothing is ever zoned. The teams just throw product anywhere and everywhere so there’s little back stock possible. The only time a shelf looks clean is after a reset and it only takes a few days for it to go back to looking like garbage. Abandons everywhere are rarely picked up. When they are picked up they aren’t sorted so we have 5 days worth of abandons hiding away.
The managers (hr included) ignore any and all safety protocols for the sake of getting the job done. Whether it poses a direct risk or not.
The teams block off the cooler doors and lock people inside the freezer all the time with pallets and flats, Pallets leaning up against walls and doors or standing on edge. Fire exists blocked by freight. Climbing on shelves, both on the floor and in the backroom. Standing on flats and pallets. This is daily stuff that I have brought up and the only one who seems to give a damn is our PMT.
Market is riddled with expired product because the team doesn’t FEFO. The morning cull is half-arsed and they leave rotting food out all the time. The wicker baskets have mold growing on them in clumps that fall off when they get moved. Leaking packages on the shelves ensure they are sticky and in the coolers promote mold growth that’s never dealt with. The coolers in the back are rife with expired goods. Some years out of expiration left unchecked I.E frozen pizza that expired in 2015. The only time they give a damn is when another store alerts them that steritech is making rounds. Then it’s a mad scramble to make sure we pass.
The plastics section is constantly overstocked with more lids than tubs or tubs and no lids. Broken tubs with jagged edges and plastic poking out waiting to shank an unsuspecting
victim guest. Broken glass down mirrors and lamps. cracked candles on the shelf and yet, whenever there’s a visit or walk it’s never brought up, never dealt with. The corruption doesn’t stop mid ladder I guess.
Softlines is probably the best area in the store. It has it’s issues all the same though.