I worked at softlines for 1 year in which I got 15 hour weeks ( even though i had full availability) and 30 hours during December. This year my hours declined from 15 to 10 and to 4. I had to beg my ETL for hours, after asking 3 times, i was given 10 hours a week. I found this very insulting to me as i had to come 2 days a week for 4 or 5 hours each day. I felt that my stupid ETL never recognized or awarded my hard work . I never asked for a thank you or a raise, I simply asked for more hours. I’m a college student and I found it impossible to pay for the most basic essentials with $ 120 monthly paychecks.